Jenny Mero

Jenny Mero is a manager on Comcast’s Product Experimentation Team and a leading voice in conversation design and AI strategy. She shapes next-generation AI experiences across global products, integrating LLMs at scale and holding them to high standards — because “good enough” output isn’t good enough. A former journalist and named Alexa Champion, Jenny brings storytelling rigor to emerging technology, ensuring AI feels natural, accessible, and human. She builds high-functioning teams that push boundaries and redefine how machines communicate.