Laura Palotie

Based in Pittsburgh and born and raised in Finland, Laura is a UX Content Designer on the Google Shopping team. She’s authored companywide UX guidelines on personalization terminology and sustainability messaging, and most recently has focused on the nuances of generative AI labeling and user education. Prior to Google, she worked as a literary agent and journalist. She’s a firm believer in messy desks, guilty pleasures, and impromptu road trips with her family.