Niall is Head of Practice for the Scottish Government. He connects public sector organizations across Scotland through a Content Design Community of Practice. This network brings together teams like Social Security Scotland, National Records of Scotland, Scottish Government Digital Services, and the Student Awards Agency Scotland.

His current focus is developing the Digital Scotland Service Manual. This is a resource to help public sector teams deliver digital projects with users at the center.

Outside of work, Niall still dreams of being a punk drummer. He also plays football (or soccer!) for a pirate-themed team. They’ve never won a league game, but they’ve been named ‘Nicest Team in the League’ every year since they started.