The role of the community of practice in the future of Scottish content design
The Scottish government represents a number of organizations that sit in self-managed spaces. Communities of practice are intended to cut through hierarchies and provide a way to share knowledge. But life isn’t like the books ... it’s not always that easy.
This talk explores the challenges and successes of the past year building a community at the heart of the Scottish government — from learning how to listen to the community, to navigating the difficulties of finding a platform everyone can access, and managing members’ opposing needs.
In this talk, you’ll learn:
- The importance of working in the open.
- The need to be proactive to build a community.
- The value of celebrating people.
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