If you lead content work inside an organization, you’re already disappointing someone. There’s no real way around that. Because you can’t give every request your full attention, you probably try to be fair by spreading your (or your team’s) precious time across all the workstreams. The problem is that when your (or your team’s) attention is spread so thin, the work moves forward while the overall quality deteriorates. The deeper questions get less air time, and your best thinking gets diluted.
AI tools have only accelerated the volume of content work, generating more drafts and variations in an afternoon than you used to see in a week. Our workload has multiplied, but the time to sit with it and shape it has not.
In this session, Melinda Belcher will introduce “strategic disappointment” as a deliberate practice for deciding where your attention truly belongs. Using a framework she calls “The Velvet Cannonball,” you’ll learn how to focus deeply on the work that actually requires you, let the marginal work get lighter, and (perhaps most importantly) explain to your stakeholders how your time is being allocated and why.
In this session, you’ll learn:

Executive Director, Content, JPMorgan Chase
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